Cloud Security
If you’ve identified a potential security flaw in our infrastructure or software, please let us know at g@linh.ai. We will look into the issue and get back to you.
1. Cloud infrastructure and data hosting security
We host all of our services through Amazon Web Services (AWS) that employs a robust security program with multiple certifications. Visit AWS Security to learn more about our provider's security processes.
2. Data Hosting Security
We host all of our data on Amazon Web Services (AWS) Singapore. Please reference the above vendor specific documentation linked above for more information.
3. Encryption at rest
All databases are encrypted at rest.
4. Encryption at transit
Our applications encrypt in transit with TLS/SSL only.
5. Vulnerability scanning
We perform vulnerability scanning and actively monitor for threats with ClamAV.
6. Logging and monitoring
We actively monitor and log various cloud services.
7. Business Continuity and Disaster Recovery
We use our data hosting provider’s backup services to reduce any risk of data loss in the event of a hardware failure. We utilize monitoring services to alert the team in the event of any failures affecting users.
8. Incident Response
We have a process for handling information security events which includes escalation procedures, rapid mitigation and communication.
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